Our Approach
“People’s needs were assessed, and care plans provided an overview of people’s physical, social
and emotional needs. Where appropriate, people were supported by family members or an
advocate as part of care assessments to make decisions about their care and support. A relative
commented, “We were involved in the assessment. [Person’s name] can make some decisions.
We try to involve him where possible.”
"by CQC Inspector."
Our Approach
Our person-centered approach means that we are sensitive to our clients’ needs, allowing them to determine the type of support they require whilst upholding their independence. You can be assured of a warm and reliable care service.
How we meet your needs
- We recognize that everyone is an individual and offer a highly tailored service based on their unique circumstances
- We will visit you for an initial assessment to find out how you want to be supported
- From the outcome of the initial assessment we devise a care plan suitable for you
- We allocate the right staff for you. We monitor your care and keep your care plan under review according to your need
- are respectful to the wishes, values, and opinions of our clients.
- deliver a high standard of care to every client
We always welcome comment from our clients about our services, staff performance, and general conduct.